New Leadership Style Required for Store Managers: Three Essential Skills

Robert L. Katz, a renowned American management scholar, describes three essential skills that leaders should possess in his leadership model. First, frontline managers require 'Technical Skills,' which pertain to the specific skills needed in their job areas. Second, middle managers need 'Human Skills,' which include the ability to motivate team members and resolve interpersonal conflicts. Lastly, top executives require 'Conceptual Skills,' which involve understanding complex situations, attributing meaning, and crafting an overarching structure.
In essence, an effective leader must possess all three skills to meet the diverse needs of their team members and achieve results through various methods. This encompasses understanding and implementing the entire process of leadership, including vision setting, change management, communication, collaboration, relationship building, assessment, feedback, and performance management.
Moreover, the current leadership landscape also demands a new style that accommodates the perceptions and behavioral changes of the MZ generation, who base their organizational life on psychological stability and the pursuit of personal happiness.

Not Just Any Store Manager!

Transform into a 'Great Leader' Specialized in the Luxury Retail Industry.

Even when looking at leadership skills fragmentarily, they may seem complicated. So, what are the keys to success in your career by mastering the capabilities of a store manager as a 'leader in charge of the field' in the retail industry, especially in the luxury market?

Gone are the days when Customer Service training focused solely on greeting and sales skills. The current era emphasizes the importance of cultivating 'Great Leaders' among store managers, equipped with versatile capabilities based on a comprehensive understanding of retail and luxury industry operations. As such, the demand has grown for specialized and practical training programs developed specifically for this field, featuring solid know-how and curricula tailored to enhance managerial skills.

From the core leadership competencies of leading high-performing teams to the skills necessary to drive outstanding store and customer management operations and achieve sales performance. We are confident that more detailed and practical training programs can have significant positive impact on the development of highly skilled store managers, who are currently in short supply compared to this market's pace of change and expectations.

The Exclusive Training Program in Korea, LBI's Signature Program:

Retail Leadership Academy

LBI’s ‘Retail Leadership Academy’ is the one and only training program in Korea that can improve the capabilities as a professional store manager. Through a 3-day intensive curricula: <Retail Management>, <People Management> and <Performance Coaching Skills>, current and aspiring store managers will acquire specialized success strategies to solve key challenges and find solutions. Take one step closer to your dream of becoming a successful store manager as a 'Great Leader.'

• Title: Retail Leadership Academy
• Date: [3-Day] June 27 (Thu)/ July 4 (Thu)/ July 11 (Thu), 2024 
• Time: 10 am - 5 pm